Help centre
FAQ
Renting, buying, selling and paying – answered.
Renting a car
What do I need to rent a car?
Your national ID or passport and a valid Egyptian or international driving licence. Drivers must be at least 21 years old.
How does the security deposit work?
We hold a refundable deposit at pick-up by card or cash. It is returned within 3 working days after the car comes back in the same condition.
Is there a kilometre limit?
Each car includes a daily allowance (usually 250 km per day). Extra kilometres are charged at a small fixed rate shown on the car page.
Can you deliver the car to the airport?
Yes. Choose Cairo International Airport as the pick-up location or add delivery to your address as an extra.
How do I cancel or change a booking?
Use the link in your confirmation message or message us on WhatsApp. Cancellation is free up to 24 hours before pick-up.
Buying a car
Are your used cars inspected?
Every car passes a 150-point inspection. You receive the full report before you pay.
Can I book a test drive at home?
Yes, in Cairo and Giza we can bring the car to you. Choose this option when you book the test drive.
Do you offer finance?
We arrange bank finance up to 5 years with partner banks, typically with 20% down payment.
Who handles the ownership transfer?
Our team prepares the papers and completes the licence transfer with you at the traffic department.
Selling your car
How accurate is the online estimate?
It is based on age, mileage, condition and recent sales. The firm offer follows a free 30-minute inspection.
When do I get paid?
The same day you accept our offer, by bank transfer or certified cheque.
Can I trade in my car for another one?
Yes. The value of your car is deducted from the price of the car you buy.
Payments
Which payment methods do you accept?
Cards, cash, InstaPay, mobile wallets and bank transfer. Car purchases can also be financed.
Do I pay when I book online?
No. You request the booking online and pay at pick-up once we have confirmed the car.